Frequently asked questions
We aim to reply to your questions about our tours as soon as possible, alternatively you may find your answer below...
The simple answer is yes!
We have taken a variety of groups on our tours, and we can tailor the tours to suit you, including changing the start and end locations, and changing the length of the tours.
The best way to arrange a private tour is to contact us on [email protected] with your request or fill out a contact us form by clicking here.
Contact us as soon as you become aware that you are unable to join your tour.
Depending on the notice given we can offer you another time to join the tour.
Please note as per our terms and conditions we do not offer a refund when a cancellation is within 48 hours of the start time of the tour.
You can read our terms and conditions here Terms and Conditions and when when making your booking.
Our outside walking tours typically last 2.5hrs, which will include time for a short comfort break.
Our museum tours last between 2-2.5hrs.
The length of all of our tours can be adapted for any private request.
Unfortunately no.
We only run tours when we have guests booked, so please book online or contact us on [email protected] to join.
We understand that walking around in rain for 2.5hrs may not seem appealing, however our tours run regardless of the weather.
We recommend checking the weather forecast before leaving your accommodation and coming prepared for rain, even if it isn’t forecast.
Our guides will try to make you the most comfortable you can be by offering a break and standing under cover where possible.
No!
Although entry to all the museums is free, they do require pre booked tickets for entry, but do not worry we do that for and your guide will have them on the day.